LEGAL REFERENCE

Privacy Policy jo aapke account ko protect karta hai

bpexch com mein aapka personal information aur financial data encryption ke through secure rakha jata hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, hamara...

End-to-end encryptionVerified payment processingData retention controlsAccount access logsPakistan compliance ready
bpexch com Privacy Policy jo aapke account ko protect karta hai

Hamara data handling approach aur regional compliance

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY MADAD

Privacy concerns ke liye contact karo

Team online

Email Support

Aapka privacy question ya data access request [email protected] par bhejo. Hamara team 24 ghante mein reply deta hai aur aapka request confidential rakhe ga.

Account Settings

Apna profile mein jaao aur Privacy Settings section mein apna personal data, communication preferences aur cookie settings directly manage karo.

Data Access Request

Apne liye kaun se personal data hamary pass hai ye jaanne ke liye formal request bhejo. Hum aapko exported file ke through sab kuch denge 30 din mein.

SECURITY STANDARDS

Hamara privacy framework ke trust markers

SSL Encryption Active

Sab connections HTTPS protocol ke through secure hote hain. Jab aap JazzCash ya Easypaisa se transaction karte ho, aapka data encrypted tunnel mein travel karta hai.

Payment Gateway Compliance

SadaPay aur Raast integrations hamari platform par PCI-DSS compliance standards follow karte hain. Payment data hum kabhi store nahi karte; gateways directly process karte hain.

Audit Trail Logging

Har login, withdrawal request aur account change ka log hamary secure servers par record hota hai. Unauthorized access attempts automatically blocked hote hain.

Regional Data Residency

Supported Pakistan regions ke liye user data locally stored rehta hai jahan legal requirement ho. Cross-border transfers compliance framework follow karte hain.

Third-Party Audit Ready

Hamara infrastructure independent security assessment ke liye available hai. Privacy claims hamari side transparent aur verifiable hain.

Data Breach Notification

Agar kisi unexpected data incident ka chance bhi ho, hum affected users ko 48 ghante mein notify kar denge aur mitigation steps bataye gے.

Hamara privacy stance aur sister pages ka alignment

Terms of ServiceToS mein user obligations likhe hain; Privacy Policy mein hamara obligations likhe hain. Dono pages mein aapka account security aur data rights consistent hain.
Cookie PolicyAlg se cookie policy mein cookies ke types aur purposes likhe hain. Privacy Policy cookie usage ko support karta hai lekin detailed tracking disclosure cookie page par hai.
Payment Security AddendumJazzCash, Easypaisa, SadaPay aur Raast specific security practices payment addendum mein likhe hain. Privacy Policy general encryption framework explain karta hai.
Account Recovery PolicyAgar aapka account compromise ho jaye, account recovery process Privacy Policy ke under hota hai. Verification steps aapka identity aur data protection zaroor karte hain.
Marketing ConsentPrivacy Policy explain karta hai ke hum email aur SMS ke through promotions kaise bhejte hain. Opt-out option har message mein likha hota hai.
Dispute ResolutionPrivacy-related disputes Terms mein likhe dispute process follow karte hain. Data privacy complaints first support team tak jaate hain, phir escalation hota hai.
Policy Update ScheduleJab bhi Privacy Policy update hote hain, hum users ko email ke through notify karte hain. 30 din ka notice period dete hain sebelum changes live hote hain.

Key privacy safeguards jo aapka account define karte hain

Encrypted Account Login

Aapka username aur password encrypted hash ke roop mein store hote hain. Jab aap login karte ho, secure session token create hota hai jo expire hota hai.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast details hamary main database mein save nahi hote. Payment gateway directly process karte hain; hamary server sirf transaction status dekha karta hai.

IP Address Monitoring

Hamara system aapke login IP address track karta hai unusual access detect karne ke liye. Agar unknown location se sudden withdrawal attempt ho, account lock ho sakte hai.

Privacy Control Dashboard

Account settings mein aap choose kar sakte ho konse data points hamari analytics mein use ho sakti hain. Marketing communications aur third-party sharing ko turn off kar sakte ho.

Withdrawal Verification

Jab aap withdrawal request karte ho, hamara system aapka identity verify karta hai OTP aur registered payment method se. Ye step unauthorized transfers prevent karta hai.

Session Auto-Logout

Agar aap 15 mint se inactive rahe, aapka session automatically log out hota hai. Ye public devices par aapka account secure rakhe jab aap bhool jao logout karne.

Privacy ke baare mein commonly poocha jane wale sawal

Nahi, hamara platform aapka payment account details kabhi store nahi karta. JazzCash, Easypaisa, SadaPay aur Raast gateways directly handle karti hain sab payment info. Hamary servers sirf transaction status aur receipt reference keep karte hain. Ye approach aapka financial data ko protected rakhe.

Account deletion ke baad aapka personal info (naam, email, phone) hamary database se remove ho jate hain. Lekin withdrawal aur deposit ka transaction history compliance aur accounting ke liye legally required rehta hai. Aapka game history anonymized form mein statistical analysis ke liye reh sakte hain.

Haan, security aur fraud prevention ke liye hum IP address, device type aur browser cookies use karte hain. Ye data aapke account ke unusual access attempts detect karne mein madad karta hai. Aap Privacy Settings mein dekh sakte ho kaun se devices aapke account se connected hain.

Bilkul. Aapke account ke Marketing Preferences mein jaao aur promotional emails ko unsubscribe karo. Har marketing email mein bhi unsubscribe link hota hai. Hum sirf transactional emails (withdrawal confirmation, login alerts) bhejte rahenge kyun ke ye zaroorat hain account security ke liye.

Agar aapko kisi unauthorized activity ka pata chal jaye, turant [email protected] par report karo. Hamara team account ko lock kar dega aur investigation shuru karega. Aapko detailed incident report denge aur recovery steps bataye gے. Password reset aur session logout sab devices se instantly ho jayega.

Hum aapka personal data third parties ko share nahi karte sirf agar aap consent de ho marketing ke liye. Payment gateways aur fraud prevention partners ko sirf zaroorat ke data milta hai transaction process ke liye. Compliance authorities ko data government request par hi dete hain.

Jab bhi policy changes hote hain, hum users ko email notification bhejte hain. 30 din ka advance notice dete hain major changes se pehle. Aap anytime aapne account ka update history dekh sakte ho Settings mein. Sab policy versions aur change logs hamary website par accessible hain.